aime Privacy Policy

This page describes what we collect when you use aime and how we keep that data protected. We gather information to verify your identity, process your deposits and withdrawals, and deliver our sportsbook and live-dealer services. Your privacy matters to us—we do not sell your data to third parties, and we apply industry-standard encryption to sensitive information.

Our aime privacy practices comply with applicable data-protection regulations. When you create an account, deposit via DANA, e-wallet, mobile banking, local payment, or bank transfer, or place a bet on Liga 1 or live blackjack, we log certain details. We explain exactly what and why below, along with your rights and how to contact us if you have concerns.

Read through the sections below to understand our data collection, storage, and use. If anything is unclear, our support team can answer questions about our privacy practices.

What we collect on aime

We collect information in several categories. Account information includes your name, email, phone number, date of birth, and address. Verification documents may include your ID number, passport, or driving license—required before you can withdraw funds. Payment information includes the payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, or bank details), but we do not store credit card numbers or full banking credentials; payment processors handle those securely.

Gameplay data includes your bets, game history, wins, losses, and account balance. Device and access information includes your IP address, browser type, device type, and the approximate location from which you access aime. This helps us prevent fraud and improve our service.

We do not collect genetic data, health information, or other sensitive personal data unrelated to your use of aime.

How we use your data on aime

We use your data for several purposes. Account verification is our primary use—we confirm your identity and age to comply with applicable law and prevent underage gaming. Payment processing requires we share your payment details with processors and your bank to complete deposits and withdrawals. Fraud prevention involves monitoring for suspicious patterns (rapid account creation, unusual betting behavior, multiple accounts from one person) to protect your account and our platform.

Service improvement means we analyze gameplay trends and user feedback to enhance aime's features. Legal compliance requires we keep records of your account activity and transactions in case regulators request them. We do not use your data for marketing unless you opt in.

Third-party processors and our aime partners

We share your data with trusted third parties only when necessary. Payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet gateways, and our bank partners mobile banking, local payment, online payment, e-wallet) receive your payment information to process transactions. Identity verification providers may receive your verification documents to confirm your age and address. Hosting providers store our servers and databases—these may be located in Indonesia or outside your jurisdiction.

We do not sell or rent your data to advertisers or data brokers. Third-party processors are contractually bound to protect your privacy and use your data only for the stated purpose.

Your rights regarding your aime data

You have the right to access your personal data. Contact our support team with a request, and we will provide a copy of the data we hold about you. You have the right to correction—if your stored name or address is incorrect, we can update it. You have the right to deletion in limited circumstances (e.g., after account closure and a standard retention period); however, we must retain some data for legal and compliance reasons.

You have the right to opt out of marketing communications at any time. You may also request we limit how we use your data, though this may affect your ability to use aime services.

Data access

Request a copy of your personal data held by aime by contacting support. We respond within 30 days.

Data correction

Update your name, email, phone number, or address in your aime account settings or contact support.

Data deletion

Request deletion after account closure. We retain some data for legal purposes per applicable regulations.

Marketing opt-out

Unsubscribe from promotional emails or SMS using the link in any message or by contacting support.

Cookies and tracking on aime

Our aime app and website use cookies and similar tracking technologies. Essential cookies keep you logged in and remember your preferences. Analytics cookies help us understand how you use aime—which games are popular, where users drop off—so we can improve the service. Marketing cookies are used only if you opt in; they track which aime features interest you to tailor promotions.

You can control most cookies via your browser settings. Disabling essential cookies will log you out; disabling analytics cookies will not affect functionality. Our app uses local storage (similar to cookies) to cache game data for faster loading on your phone.

How long we retain your aime data

We keep your account and transaction records while your aime account is active. After you close your account, we retain records for a standard retention period (typically two years) to comply with anti-money-laundering and tax regulations, then delete or anonymize the data. Verification documents (ID copies, etc.) are deleted after the retention period. Game history and payment records may be kept longer for regulatory compliance.

Our aime jurisdiction and legal compliance

Our aime servers and data centers may be located in Indonesia or outside your jurisdiction. By using aime, you consent to the transfer and storage of your data in these locations. We comply with applicable privacy and data-protection laws in the jurisdictions where we operate. We do not offer our services in jurisdictions where online wagering is prohibited.

Contact us about our aime privacy practices

If you have questions about how we use your data, wish to exercise your rights, or believe we have breached this privacy policy, contact our support team via our contact form or email. We respond to privacy inquiries within 30 days. We may update this privacy policy from time to time—changes will be posted on this page with an updated date. Continued use of aime after a policy change means you accept the new terms.

Our aime privacy practices are designed to protect you while enabling us to deliver secure, compliant gaming and sportsbook services. We take your privacy seriously and commit to transparency about how we use your data.